Tiny Thinkers (part of DV Direct) respects your privacy and does everything to handle your personal data carefully. In this privacy statement, we explain which data we collect, why we do so, and how we protect your data.
Which personal data do we collect?
When you use our services or order products in our (web)shop, we may collect the following data from you:
- Name and address details (to deliver your order)
- Email address (so we can inform you about your order, or for newsletters if you have signed up)
- Phone number (to assist you faster or for delivery issues, for example)
- Payment details (to process payments)
- IP address (for security and analysis purposes, for example to detect abuse)
It is possible that we ask for additional data if needed for specific actions or services. We never collect more data than necessary.
Why do we collect this data?
We use your data for:
-
Order processing
To process, deliver your order, and keep you informed about its status. -
Customer service
So that we can answer your questions or complaints, or contact you about your order. -
Newsletters and mailings (if you have subscribed)
We like to send you offers or tips. Prefer not to receive these? You can always unsubscribe via the unsubscribe link in the mailing or by sending us an email. -
Improving our website and service
We analyze (anonymized) data to optimize our website and services. -
Legal obligations
Sometimes we are required to retain certain data, for example for our administration or fraud investigations.
Do we share your data with third parties?
TinyThinkers never sells your data to third parties. In some cases, we are required to share certain data, for example with:
- Logistics partners (for delivering your package)
- Payment service providers (for processing payments)
- IT service providers (if they provide technical support)
- Government agencies (if legally required, for example in fraud investigations)
We have signed processing agreements with all parties that process your data on behalf of TinyThinkers. This ensures that your data is just as well protected with them as it is with us.
Security of your data
We take the security of your data very seriously. That is why we have implemented technical and organizational measures to prevent misuse, loss, unauthorized access, or unwanted disclosure. Think of using SSL certificates (encrypted connection), strong passwords, and system access restricted to authorized employees only.
Retention period
We do not keep your personal data longer than necessary for the purpose for which we received it, or as long as the law requires. The exact retention period may vary depending on the type of data. For example, we are legally required to keep our financial administration for 7 years.
Cookies
Like many other websites, TinyThinkers uses cookies. A cookie is a small text file stored on your device when you visit our website. We use cookies for:
- Functional purposes: for example, to remember what is in your shopping cart.
- Analytical purposes: to measure how the site is used and how we can improve the user experience (for example via Google Analytics).
- Marketing purposes: to show you targeted offers.
You can disable cookies through your browser, but please note that our website may not function optimally.
Your rights
You have the right to:
- Request access to your data (what data do we have about you?)
- Request correction or deletion of your data
- Object to certain uses of your data
- File a complaint with the Data Protection Authority if you believe we are not handling your data carefully
If you want to exercise your rights or have other questions about your privacy, please let us know using the contact details below.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this information with us so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to clarify your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide their services, for which we have given WebwinkelKeur permission. All the above guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Changes to this privacy statement
We may occasionally update this privacy statement to reflect our services and/or changes in laws and regulations. Please check our website regularly for the most current version.
Questions or comments?
Do you have questions about this privacy statement or want to know more about how TinyThinkers handles your privacy? Feel free to contact us:
TinyThinkers
Email: info@tinythinkers.nl
(Optionally add a physical address or phone number here)
